Accessibility

The goal

We build this site against the Web Content Accessibility Guidelines, WCAG 2.2, at level AA. It is the standard we design and check against. We do not claim the whole site meets it yet; the limits we know about are listed below.

What the site does

• Text alternativesImages that carry meaning are described for screen readers, and decorative ones are hidden from them. What Pip, our booking guide, says on screen is also written out for screen readers, and moments like a finished check or a confirmed booking are announced.
• KeyboardEvery control is a real button, link or form field, so you can reach it with Tab and use it with Enter or Space. Pages like this one start with a “Skip to content” link.
• Visible focusWhen you move with the keyboard, the control you are on is outlined or changes color.
• ContrastText is dark ink on cream paper on pages like this one, and light cream on the dark pages, like the home and the world. We check our text colors against the 4.5:1 ratio WCAG sets for body text.
• Less motionIf your device asks for reduced motion, the world trades its movement for gentle fades between still frames, the videos at the top of the pages start still, and Pip shows its words at once instead of typing them.
• Video you can stopThe videos at the top of the home, How we work, Automation and About pause when you tap them, and a Pause button appears when you reach them with the keyboard.
• Sound is optionalThe world asks first and offers “Enter without sound”. Wherever there is sound, a sound switch stays on screen, so you can turn it off at any time.
• A quiet versionWithout WebGL (for example on an iPhone in Lockdown Mode), on a device that cannot keep up, or if you choose “Skip the show” at the entrance, the world becomes a quiet page with the same words and no 3D scene.
• No gesture neededAt the end of the world you can press and hold the lemon to start the free check. You never have to: the same step is a normal link, “Free site check”.

What does not work yet

• The world’s 3D sceneIt is decorative, and its words are real text in the page, not part of the picture. They appear one at a time as you scroll, though, so a screen reader finds each one only while it is on screen. “Skip the show”, at the entrance, gives you every word on one quiet page, and the answers under the scene, in “Before you ask”, are always there.

Tell us about a barrier

If something on this site gets in your way, write to lemonsteam26@gmail.com. Tell us the page, what you were trying to do and what happened. We will reply, and we fix what we can.